How to Find Axis Bank Customer ID for Saving & Current Account

Axis Bank provides digital banking services to the customers. In order to make use of the net banking service of bank, the customer has to mandatorily register for it. However while registering for net banking service of Axis bank you will find that it is asking you for customer ID.

If you are new customer of Axis Bank, it is obvious that you don’t know what customer ID is. In order to help you through successful first time registration of Axis bank net banking, you can refer this detail guide.

Table of Content
1. What is Axis Bank Customer ID
2. Axis Bank Customer ID via SMS Banking
3. How to find Customer ID for Saving Account
4. How to find Customer ID for Current Account

What is Axis Bank Customer ID ?

Customer ID is unique digit number assigned to a customer of bank. You can have two accounts in bank, but the customer ID will always remain same. Even though you have different account numbers at different branches, the customer ID will remain same across the country in Bank. It is same as CIF number with State Bank of India.

Please note that User ID and Customer ID are same. So don’t get confused after registration, at the time of login you will be asked to enter User ID.

How to Get Axis Bank Customer ID

You can get bank Customer ID number from the given methods in detail
1. SMS banking
2. For saving account
3. For current account

Axis Bank Customer ID via SMS Banking

The bank provide SMS banking facility to their customers to know their account details such as customer ID number, balance details. With the help of this service, you can get customer ID by sending SMS from the register mobile number. This facility is completly free of cost and available 24/7 hrs

Step 1: Send an SMS to bank from register mobile number in the given format CUSTID<15 digit account number> and send it to 5676782.

If you are bank credit card user then also you can get your customer ID, send an SMS CUSTIDCC<last four digit of credit card> and send it to 56161600.

Step 2: You will get message on your phone from bank, in which customers ID number, account balance details, latest transactions are mentioned.

Step 3: However, you must call from registered mobile number with the bank. If you don’t know the registered number then you have to link your mobile number with account.

How to find Axis Bank Customer ID for Saving Account

• The bank customer ID number for saving account is easily accessible for the customer with the help of passbook.

• You can open the front page of passbook where you will find your name and account number printed at the top of the page

• The Customer ID will be present at bottom left corner of the passbook as below.

What to do if you don’t have passbook?

• If due to any reason you didn’t receive the passbook or lost it, then you can contact branch in person ask them your customer ID.

• Bank officials will first verify your identity, so you must carry a valid ID proof with you such as Aadhar Card.

• You can also give application for issuance of new passbook in case you have lost it.

Axis Bank Customer Care Number

If you are unable to visit branch then you can call toll free Axis Bank customer helpline number at 1800-419-0068.

The customer care executive will verify your identity with registered mobile number and account number details. After successful verification they will provide you with customer ID.

How to find Axis Bank Customer ID for Current Account

• For current account customers, net banking kit will be delivered by post to their registered address. On the kit you will find your customer ID for registration of net banking.

• If you are going to register for net banking, then you should go with customer ID associated with name of current account. You can find detailed Axis Bank net banking registration guide here.

• If due to any reason you have not received net banking kit, you can always visit the branch and ask the official for customer ID.

However, both the Current Account as well as Savings Account holders can find the Axis Bank customer ID on their cheque book if they have received it by post and their account name is printed on it. On the front leaf you can find all the details such as your account number, customer ID and your account name.